Privacy Policy

1. Introduction

Temp Number (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform and services.

By using Temp Number, you consent to the data practices described in this policy. If you do not agree, please discontinue use of our services.

2. Information We Collect

We collect the following categories of information:

a) Account Information

• Full name and email address (collected at registration)
• Password (stored as a one-way cryptographic hash — we never store plain-text passwords)

b) Transaction Data

• Wallet top-up amounts and payment method references
• Number rental history (service name, number rented, rental duration, cost)
• SMS codes received on rented numbers while they are assigned to your account

c) Usage and Technical Data

• IP address, browser type, and device information
• Pages visited, timestamps, and session duration
• Error logs and performance data for service improvement

d) Communications

• Messages you send to our support team

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Process wallet top-ups and number rental transactions
• Display your transaction history and wallet balance
• Communicate with you about your account, service updates, or support requests
• Detect and prevent fraud, abuse, or unauthorized access
• Comply with legal obligations under Nigerian law
• Improve the performance, reliability, and features of our platform

We do not use your personal data for advertising or sell it to third-party marketers.

4. Data Sharing and Third Parties

We do not sell or rent your personal information. We may share your data with the following parties only as necessary to provide our services:

• Telephony Providers: We use third-party SMS number provisioning APIs (such as Getatext) to supply virtual numbers. These providers receive only the minimum data required to fulfill your rental (e.g., selected service and country). We do not share your name or email with them.
• Payment Processors: When you top up via a payment gateway, your payment details are processed directly by that provider (e.g., Paystack or Flutterwave) under their own privacy policies. We only receive a transaction reference and the credited amount.
• Legal Compliance: We may disclose information if required by law, court order, or governmental authority in Nigeria.

5. Data Retention

We retain your account information for as long as your account is active. Transaction records are retained for at least 5 years to comply with Nigerian financial regulations. You may request account deletion by contacting us; however, some records may be retained as required by law.

6. Security

We implement industry-standard security measures including:

• HTTPS encryption for all data in transit
• bcrypt password hashing with a work factor of 12
• JWT-based authentication with short-lived tokens
• Database access restricted to the application server only
• Regular security reviews of our backend infrastructure

Despite these measures, no system is 100% secure. If you believe your account has been compromised, contact us immediately at support@tempnumber.ng.

7. Cookies and Local Storage

Temp Number uses browser localStorage to store your authentication token on your device. This is necessary for you to stay logged in across browser sessions. We do not use third-party tracking cookies.

You can clear this data at any time through your browser's developer tools or storage settings, which will log you out.

8. Your Rights

Under Nigerian data protection law (NDPR), you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your account and associated personal data, subject to legal retention requirements.
• Objection: Object to the processing of your data in certain circumstances.

To exercise any of these rights, contact us at support@tempnumber.ng. We will respond within 30 days.

9. Children's Privacy

Temp Number is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has registered, we will promptly delete their account and associated data.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes your acceptance of the updated policy. For significant changes, we will notify registered users via email.

11. Contact Us

For privacy-related inquiries or to exercise your data rights, please contact us: